Dispatch
Orders are prepared for dispatch in 2–3 working days. You’ll receive the available tracking information once your parcel is on its way.
Delivery
Available delivery methods, charges and estimated transit times are shown at checkout for your address.
Returns & exchanges
Request a return or exchange within 7 days of delivery. Items should be unused, unwashed and returned with their original packaging and labels. Write to maisonjoey29@gmail.com with your order number and the reason for your request; we’ll reply with the next steps.
Questions
If your parcel arrives with a problem, contact us as soon as possible and include clear photographs so we can help.